Development Associate – GLIDE Foundation – San Francisco, CA


Job details
Job Type
Full-time

Indeed’s salary guide
  • Not provided by employer
  • $47.6K – $60.2K a year is Indeed’s estimated salary for this role in San Francisco, CA.
 

Full Job Description

Reporting to the Fund Development Operations and Database Manager, The Development Associate provides administrative and customer service support to GLIDE’s Fund Development department, with a focus on customer service, donor stewardship, gift processing, and other administrative tasks. This person helps maintain GLIDE’s donor database and supports our efforts to expand GLIDE’s reach and deepen donor engagement. This person must be able to work occasional non-traditional hours (nights and weekends) and be present at fundraising events. Regular and predictable attendance in the office is essential.

DUTIES

  • Serve as first point of contact for the Fund Development department by responding to donor inquiries by phone and email to build and maintain strong relationships with supporters.
  • Maintain Salesforce donor database by entering contacts, actions, notes, event participation, and media in a thorough and timely manner.
  • Provide ongoing support for gift entry and acknowledgement processes.
  • Assist with donor gift acknowledgments, including hand-written notes, phone calls and other communications.
  • Coordinate and oversee large mailings related to donor stewardship.
  • Pull reports, mailing lists, and other data as needed to support donor engagement activities.
  • Assist with departmental administrative tasks.
  • Assist with donor stewardship.
  • Maintain organized files, records, reports and other documents.
  • Attend and assist at events.
  • Coordinate volunteers and related activities that support Fund Development.

QUALIFICATIONS

  • Superior customer service skills.
  • Ability to interact and communicate with donors, volunteers, colleagues, clients and others.
  • Ability to take initiative and to work independently.
  • Ability to continuously solve complex problems.
  • Ability to prioritize and deliver high-quality work under tight deadlines.
  • Ability to be flexible within a fast-paced, highly fluid environment.
  • Ability to use diplomacy, discretion and judgment and handle sensitive information in a confidential manner.
  • Commitment to the mission, values, and philosophy of GLIDE.

EDUCATION/EXPERIENCE

  • Bachelor’s Degree and 1+ years’ experience in a related field or equivalent combination of education and experience.
  • Knowledge of administrative systems and procedures such as word processing, managing files and records, designing forms, drafting meeting notes, and other office procedures and technologies.

PREFERRED EXPERIENCE

  • Working in a community-based social service agency with adults and families in relationship to homelessness and poverty and the problems that often come alongside these experiences.

GLIDE is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At GLIDE, all employment is decided on the basis of qualifications, merit, and business need. We are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color, differently-abled people, and LGBT persons are strongly encouraged to apply.

Please send your resume for immediate consideration. Help us get to know you by including a note about yourself, plus any additional info that might be relevant!


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