Coordinator 3, Support & Analysis – Comcast – Boca Raton, FL

  • Freelance
  • Boca Raton, FL
  • Posted 2 months ago
  • Applications have closed.

Pulled from the full job description

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Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for reporting and providing data entry as well as reconciliation to ensure accurate month-end affiliate revenue booking and consistent processing. Identifies and quantifies billing adjustments to Salesforce and work order errors to improve work order accuracy throughout the Priority Bulk Central Division. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience.

Job Description

This position will attend the Boca Raton, FL Comcast office in a hybrid and flexible work environment.

The work schedule is Monday-Friday business hours.

Core Responsibilities

  • Research unreported/unpaid accounts and ensures the timely collection of revenue through communication with distributors.

  • Provides additional data entry and summaries to update affiliate information to ensure all is continually accurate and up to date.

  • Reviews new agreements and client ledger balance reports with Product Sales team, taking all vital action in relation to client funds and any other points arising from the review.

  • Coordinates and prioritizes data collection from internal and external personnel, entering standard and customized report formats and generating reports, as requested.

  • Partnership amongst team of 5-6 Coordinators. Interacts with other Regions, Managers, and Directors.

  • Other duties and responsibilities as assigned.

Job Specifications:

  • Proficiency in Microsoft Excel to pull reports from repository and organize data using functions such as pivot tables, lookups, and formatting.

  • Inquisitive, curious, and positive professional.

  • Excellent time management, organized, and an ability to prioritize work.

  • Experience with a billing system (e.g. CSG) is helpful.

  • Experience with Salesforce is a plus.

Comprehensive benefits package effective Day 1, including health, dental, vision; highly discounted cable services, 401K, employee perks,and much more!

Employees at all levels are encouraged to:

  • Understand our Operating Principles; make them the guidelines for how you do your job. Get results and growth.

  • Lead the customer experience – think and act in ways that put our customers first.

  • Know your stuff – be hardworking learners, users and advocates of our groundbreaking technology, services, and products, especially our digital tools and experiences.

  • Win as a team! – Make big things happen by working together and being open to new insights.

  • Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles and helping us elevate opportunities to do better for our customers.

  • Respect and promote inclusion & diversity. Do what’s right for each other, our customers, investors, and our communities.


This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


High School Diploma / GED

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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