Full Job Description
OUR CHIEF MEDICAL OFFICER’S ROLE
The CMO is responsible for medical services provided at SFCHC as well as quality management and program integration across the organization to ensure comprehensive and integrated services to achieve health and wellness for all clients and patients of the organization. Currently, the clinic represents approximately one-third of the overall operating budget of the organization (which is approximately $9 million annually), with the other two-thirds consisting of our comprehensive HIV programs, our transgender drop-in center, our community health education programming, and our capacity building assistance services. The CMO’s role consists of the following key areas: providing patient care (~20%), overseeing all clinical work and quality improvement activities (~40%), building and strengthening external partnerships (~20%), and participating in agency-wide leadership, planning, and visioning (~20%).
The CMO reports to the CEO and participates as a member of the organization’s Leadership and Executive Teams.
WHO IS THE IDEAL CANDIDATE FOR THIS POSITION
- You agree with and will whole-heartedly champion our vision/value statement: SFCHC is an LGBTQ and people of color community health center that believes everyone deserves to be healthy and needs access to the highest‐quality health care. We foster resilience, strength, connection, health, and wellness for all communities. To us, health care will always be grounded in social justice.
- You are committed to serving the most vulnerable, marginalized, and stigmatized communities. This is at the heart of our work, and this inspires you. You are both an advocate for these communities and know well the challenges of providing care for these communities.
- You are not afraid of challenges that a “start-up” phase of a clinic faces. You readily contribute to team problem-solving and have a “roll-up-your-sleeves” attitude when facing complex problems.
- You are the kind of person who understands and can hold the tensions between quantity and quality when it comes to provider productivity, mid-level provider training, and cycle time and patient volume demands.
- You believe in the integration of behavioral health and primary medical care. For most of our patients, this is what moves the dial, as having some food and snacks and a safe place to be for a moment is the first step in the process of being engaged in health care.
- You want to be involved in the local and national FQHC/community health center and LGBT health care movements and to contribute as a thought leader.
HIGHLIGHTS OF MAJOR RESPONSIBILITIES
- Establish guidelines and directly supervises the quality of medical care provided by physicians, mid-level providers, nurses and medical assistants.
- Conducts monthly Quality Assurance and all Provider Meetings.
- Completes/Oversees patient history and physicals, and documents all patient care, and formulates and directs plan of care for the patient and refers to other physicians, specialists, as needed.
- Complies with State Physician Guidelines/Laws on Practicing Medicine.
- Responds to medical emergencies.
- Participates and provides patient care for acute care services at hospital.
- Provides/Coordinates evening and week-end coverage for patients on a rotational basis.
- Participates in continuing education and professional growth.
- Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG guidelines, other State and Federal laws). This also includes reporting to the Board of Directors, supervisor, or suggestion box, any suspected unethical, fraudulent, or unlawful acts or practices.
- Participates on the Quality Management Committee of the Board of Directors
- Has direct authority over lab services and pharmacy.
- Oversees execution and implementation of all health care memorandum of understandings with partner referral organizations, health care contracts, and participation in health care networks and associations.
- Responsible, along with CFO, COO, and CEO, for compliance with all HRSA health center program requirements.
- Must hold a diploma from a school accredited by the Liaison Committee on Medical Education (LCME) OR an osteopathic medical school by the American Osteopathic Association (AOA)
- Must have completed not less than 12 months of graduate medical education or its equivalent OR holds certification from the Educational Commission for Foreign Medical Graduates (ECFMG)
- Has successfully completed not less than 12 months of graduate medical education through the first-year level of graduate medical education or its equivalent Board Certified in Primary Care (Family Practice/Internal Medicine/Med Peds).
- At least five years experience in a management or leadership position in a public/private/nonprofit environment and experience as a member of senior management teams, with excellent supervisory and coaching skills; strong, demonstrated facilitative leadership skills; and strong analytical skills
- Sensitivity to HIV issues, as well as gender, gender identity, sexual orientation, ethnicity, and language diversity
- Experience and ability to work independently, as well as with and across all levels of management and line staff; experience and ability to influence and collaborate in a diverse and cross-functional workplace.
- Experience and ability to identify stakeholders’ needs and concerns and provide proactive solutions.
San Francisco, CA