CATERING SALES COORDINATOR – University of Wisconsin–Milwaukee – Milwaukee, WI

Position Type Non-Teaching Academic Staff Appointment Type Non-Teaching FLSA Status Exempt Percent 100 Posting Type Staff Introduction (Description of School/College/Dept/Program)
As Wisconsin’s only public urban research university, the University of Wisconsin-Milwaukee has established an international reputation for excellence in research, community engagement, teaching and entrepreneurism. Designated an R1 research institution, UWM educates more than 26,000 students and is an engine for innovation in southeastern Wisconsin. Founded over 60 years ago in the belief that Milwaukee would need a great public university to become a great city, UWM has a dual research and access mission aimed at serving the diverse needs of Wisconsin’s largest metropolitan area by furthering opportunities at all levels for students who may be financially or educationally disadvantaged. More than one-third of its students are the first in their families to attend college, and 30 percent are students of color. In all, the university educates more than 27,000 students on its three campuses. It is the largest educator of veterans in Wisconsin, with more than 1,000 enrolled each year under the federal G.I. bill. The Princeton Review named UWM a 2018 Best Midwestern university based on overall academic excellence and student reviews. The UWM is committed to the full inclusion of LGBT+ campus constituents. In 2018, Campus Pride Index named UWM as one of the Best of the Best Top 30 LGBTQ-friendly postsecondary institutions in the United States. UWM was the first university in the nation to implement an inclusive housing policy.

Join the UWM family and the Milwaukee community and grow professionally and personally in your career and life. We make learning accessible at every age, stage of life and location. At UWM, we all share the motivation to learn and to excel. We value unique perspectives and possess the talent and desire to nurture ideas that make global impact. The comforts and connections of a major metropolitan city meet the resources and expertise of a world-class research institution at the University of Wisconsin-Milwaukee. Our campus counseling and health services, accredited by the Accreditation Association for Ambulatory Health Care, provides integrated, holistic care for students through our medical, counseling, and health promotion and wellness departments. We assist the UWM campus community through collaborative partnerships designed to enhance the university’s academic and community service mission and focus on our students’ well-being as an essential component to student success.

Job Summary

Catering Sales Coordinator for 20 I 20 Catering is responsible for the planning and management of all the needs of events and catering services at UW-Milwaukee. Under general supervision of the Catering Director, the incumbent of this position will provide direct support to clients, from initial contact, to advance planning, to day-of event execution.

This position is responsible for providing excellent customer service by advising and communicating with clients in a timely and effective manner. This includes meeting with clients to determine the catering needs, purpose, and requirements, assistance with menu creation, providing suggestions for alternate ideas or menus as needed to comply with dietary restrictions, determining appropriate portions and amounts of food based on number of attendees, and working around clients’ budgetary restrictions. The incumbent may also need to coordinate with third party vendors to ensure that inventory needs are met. The incumbent will oversee all catered events as well as catering staff by ensuring that all food and supply needs can be met for each event, food orders are processed and arrive on time for events, decor and equipment are set up and taken down properly, and all events run smooth and efficiently.

Hours of Operation: 20|20 Catering is a 7-day operation, with unit hours ranging from 6:00 am to 11:00 pm. This is an exempt (salaried) position and as a result, the individual in this position may be required to work evening and/or weekend hours. The working hours of this position are not determined at this time. In addition, hours may vary depending on operational needs.

Full-time faculty, academic staff, and limited appointees in an annual-basis appointment earn 176 hours of vacation per fiscal year and granted 176 hours (22 days) of initial entitlement sick leave available for use during the first 18 months of employment (will earn 96 hours (12 days) of sick leave per fiscal year after the initial entitlement period). These numbers a prorated for appointment percentage. Employees will also be granted 36 hours (4.5 days) of personal holiday hours per year and nine legal paid holidays.

The starting salary for these roles will be between
$42,000 and 50,000 per year, but the final salary offer will be contingent upon the knowledge, skills, and abilities demonstrated throughout the selection process.

Minimum Qualifications

Applicants for this vacancy must:
  • Demonstrated experience in catering, event planning or event supervision.
  • Previous customer service in a sales
  • Two or more years work experience in an office environment

Preferred Qualifications

Highly qualified candidates will also have:
  • Evidence of strong communication skills
  • Demonstrated ability of working independently, without continuous supervision, in a hospitality environment
  • Demonstrated experience with staff training, assigning tasks and employee development
  • Demonstrated experience using Microsoft Office Suite (Word, Excel, Outlook, PPT)
  • Demonstrated experience using computerized ordering, inventory and billing systems such as Food Service Suite {FSS) and Event Management System (EMS), or similar
  • Demonstrated experience working in a higher education setting. Further experience working in a higher education setting in a food or similar area is strongly preferred
  • Associate degree or higher in Business Management, Hospitality Management, Culinary Arts, or related field
  • SERV Safe Sanitation Certification or equivalent

Application Instructions

When referencing employment history, please address your experience with the minimum and preferred qualifications listed above. Please also include email and phone numbers for three professional references (including most recent direct supervisor). Please provide this information by uploading a resume, cover letter, and reference list. Reference list must contain at least one direct supervisor.

In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether she/he meets any of the qualifications, they will be evaluated as not meeting such qualifications.

UWM will not consider paper, emailed or faxed applications.

This is a continuous recruitment. Screening begins on July 5, 2022 and will continue until the position is filled. Applications received after July 4, 2022 may not receive consideration.

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